The Lodgewick ADU San Francisco Guarantee
Every ADU, garage conversion, and home addition we build in San Francisco carries one commitment from me, Russ Delmar, Owner at Lodgewick ADU San Francisco. It’s the 365-Day Done Right Promise, and it’s not a handshake. It’s a written guarantee you receive before the first board goes up. If the work isn’t right, we come back and make it right, free of charge, within the guarantee period. A lodge is a small house on a larger property. That’s exactly what an ADU is. And that’s what we build: a small house that has to be done correctly, because your family will live with it every day.
What’s Covered
- Workmanship on every build and repair. Our crews follow The Kingswell Way: say the price before the work, show up in the window given, leave the place cleaner than found, put the guarantee in writing, and come back if it fails.
- Parts and materials handling. We work with established ADU brands and materials including Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, Tuff Shed, and James Hardie, and we stand behind the way those materials are installed on your lot.
- Job site cleanup. When our crew leaves for the day or at the end of the build, the site is left cleaner than we found it. That’s a written standard, not a hope.
- Arrival windows. You get a defined arrival window before work begins. If we’re running behind, you’ll hear from a live person, not a text bot.
- Honest pricing. A written price is provided before any work starts, every time. No price changes at the door. No change orders you didn’t approve in advance.
- Free return visits. If the work fails within the 365-day guarantee period, we return free of charge. That’s the entire point of the Done Right Promise.
Our Satisfaction Promise
Here’s the process if something isn’t right. You call (707) 760-0502. A live person answers, 24 hours a day, 7 days a week. Not a voicemail. Not a chatbot. That person gets your name, your address, and what’s wrong. Then I or one of my senior people schedules a return visit. We assess the issue, we explain what we found, and we fix it under the terms of the guarantee already in your hands. There’s no arguing about whether the problem is real. If the work failed within the window, we make it right. That’s the commitment, and it’s in writing on every project before work begins. I’ve seen too many estimates scribbled on a napkin in a parking lot. That’s not how we operate. You get a written price, a written guarantee, and a clear path to get problems resolved. End of story.
Licensed & Insured Backing
The paperwork matters because the paper is the promise. Lodgewick ADU San Francisco operates state-licensed and insured on every job site in San Francisco. That means if something goes wrong on paper or on the property, there’s a real backstop behind our name. Background-checked, uniformed technicians show up to your home, so you always know who is on your property and that they’ve been vetted. Insurance isn’t just a box we check. It’s the financial guarantee that stands behind the written guarantee. If you ever need to verify our standing, ask. We’ll show you what we carry. A contractor who hesitates on that question is giving you the answer by hesitating.
How Warranty Claims Actually Work
Most people never read a warranty until they need it. So let me walk through what a claim looks like with us. You notice something. A door that worked fine in June sticks in December because San Francisco fog swells the frame. A seam in the siding opens after a heavy winter rain in the Sunset. A window doesn’t seal the way it did on day one. You call (707) 760-0502. A live person answers. You describe the problem. We pull your project file, confirm what was built and when, and schedule a return visit inside a defined window. A technician arrives in uniform, with a background check already on file. They inspect the issue, take photos, and either fix it on the spot or bring it back to the team for a full repair. You pay nothing for the return visit or the repair if it falls inside the 365-day window. That’s the Done Right Promise in practice. No claim forms. No 800-number maze. No third-party adjuster. Just us, standing behind the work.
The Kingswell Way on Every San Francisco Job
Lodgewick ADU San Francisco is part of the Kingswell family of home-service companies, founded in 2010. Every location is independently owned and operated, and I run this one as the owner, on the ground, in San Francisco. The Kingswell Way isn’t a slogan on a coffee mug. It’s five written standards that govern every project: say the price before the work, show up in the window given, leave the place cleaner than found, put the guarantee in writing, and come back if it fails. Those five standards are why the guarantee works. You don’t need a guarantee from a contractor who gives you a verbal price and a shrug. You need it from a company that writes everything down before work starts. That’s us. If you’re considering an ADU, a garage conversion, or a home addition in San Francisco, call (707) 760-0502 and ask for a written price. You’ll get one. That’s the first commitment, and it’s free.
Common Questions About Our Guarantee
How long does the workmanship guarantee last?
The 365-Day Done Right Promise covers our workmanship for 365 days from the date the project is completed. If anything we installed or built fails during that period, we return free of charge and make it right. The specific terms are printed on the written guarantee you receive before work begins, so you’ll have the exact dates and scope in your hands. Call (707) 760-0502 if you have questions about a specific project’s coverage.
Does the guarantee cover the ADU materials and brands you install?
We stand behind the installation of every material and brand we work with, including Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, Tuff Shed, and James Hardie. Manufacturer warranties on materials run separately and in addition to our workmanship guarantee. If a material fails and a manufacturer replaces it, we handle the labor to remove and reinstall under our guarantee. If an installation fails because of our work, we fix it free of charge inside the 365-day window.
What if I find a problem after the 365 days are up?
Call us anyway. We’d rather hear about an issue on day 400 than have you live with a problem and tell ten neighbors about it. If the issue traces to our workmanship, we’ll make it right. The 365-Day Done Right Promise is a written floor, not a ceiling. We’ve been building in San Francisco since 2010, and our business lives or dies on what homeowners say to each other over the fence.
Will the price change once work starts if you find something unexpected?
No. A written price is provided before any work starts, every time. If we uncover something during demolition or foundation work that changes scope, we stop, explain what we found, and get your written approval on a new price before proceeding. There are no surprise change orders on a Lodgewick ADU San Francisco project, and no price changes at the door. That’s how The Kingswell Way works, and it’s the only way I’ll build.
Do you pull the permits for a garage conversion or ADU in San Francisco?
Yes. San Francisco has some of the most detailed ADU and garage conversion requirements in California, and we handle the permitting process as part of the project. Your written price includes the scope of permitted work, and we make sure the build passes inspection before we call it done. A garage conversion isn’t just swapping a door for a wall. It means meeting current code for egress, insulation, electrical, and more. We build to code because that’s what the permit requires and what your family deserves. Call (707) 760-0502 to schedule a free estimate and a written price for your project.
How do I know who is showing up at my house?
Every technician on a Lodgewick ADU San Francisco job site is background-checked and uniformed. You’ll know who is on your property because we tell you who’s coming, when they’ll arrive, and what they’ll be doing. If you ever have a question about someone on site, call (707) 760-0502 and a live person will confirm the crew’s identity and assignment. A live person answers every call, 24 hours a day, 7 days a week. Not a voicemail. Not a chatbot.
Written by Russ Delmar, Owner at Lodgewick ADU San Francisco, serving San Francisco since 2010.
